Cancellation Policy

Shiv Tantra – Cancellation Policy

Cancellation Policy – Shivtantra.comCancellation Policy – Shivtantra.com

Welcome to the Cancellation Policy – Shivtantra.com, where we explain how customers can cancel their orders easily and transparently.

At Shivtantra.com, we strive to provide our customers with a smooth, transparent, and satisfying shopping experience. We understand that sometimes plans change and you may need to cancel an order. This Cancellation Policy explains the terms, conditions, and procedures for canceling orders placed on our website.

By placing an order on Shivtantra.com, you agree to the cancellation terms outlined below.

1. Order Cancellation Before Shipping

Customers are allowed to cancel their orders before the product has been shipped. Once an order is placed, it is immediately processed to ensure quick delivery. If you wish to cancel your order, please contact our support team as soon as possible.

You can request a cancellation by:

If the order has not yet been dispatched, we will cancel it and initiate a full refund.

2. Cancellation After Shipping

Once an order has been shipped, cancellation is no longer possible. At this stage, the product is already in transit and cannot be recalled.

If you no longer wish to keep the product after delivery, you may refer to our Refund & Return Policy for further guidance, subject to product eligibility and conditions.

3. Customized & Energized Products

Shivtantra.com specializes in spiritual products, many of which are:

  • Customized
  • Energized
  • Specially prepared for the customer

Such products are created specifically after the order is placed.
Cancellations are not allowed once the energization or customization process has started.

These products include, but are not limited to:

  • Energized Rudraksha
  • Mala
  • Bracelet
  • Yantras
  • Customized Spiritual Items
  • Ritual-based products

Please review product details carefully before placing an order.

4. How to Request a Cancellation

To request an order cancellation, please provide:

  • Order ID
  • Registered email address
  • Reason for cancellation

Our team will verify the request and confirm whether your order is eligible for cancellation.

5. Refund Process for Cancelled Orders

If your cancellation request is approved:

  • The refund will be processed to the original payment method
  • Refunds usually take 7–10 business days
  • Processing time may vary depending on your bank or payment gateway

We will notify you via email once the refund has been initiated.

6. Non-Cancellable Situations

Cancellation requests will not be accepted in the following cases:

  • The order has already been shipped
  • The product is customized or energized
  • The product is part of a special ritual service
  • The product is non-returnable due to hygiene or religious reasons
  • The cancellation request is delayed

7. Incorrect Orders or Product Issues

If you receive:

  • A damaged product
  • A wrong item
  • A defective product

Please contact us within 48 hours of delivery with clear photos or videos.
In such cases, cancellation is not required — we will offer a replacement or refund as per our Return Policy.

8. Failed Payments & Automatic Cancellations

If a payment fails or remains incomplete:

  • The order will be automatically canceled
  • No amount will be deducted
  • If any amount is deducted, it will be refunded automatically

9. Fraud Prevention

Shivtantra.com reserves the right to cancel any order that appears to be:

  • Fraudulent
  • Suspicious
  • Placed with incorrect information
  • Violating our terms and conditions

Such cancellations are done to protect our customers and business.

10. Customer Responsibilities

Before placing an order, customers should:

  • Verify product details
  • Confirm delivery address
  • Understand customization rules
  • Read cancellation & refund policies

Once the order is confirmed, cancellation options are limited.

11. Policy Updates

Shivtantra.com may update this Cancellation Policy at any time without prior notice. The latest version will always be available on our website.

We encourage customers to review this policy regularly.

12. Contact Information

If you have any questions regarding order cancellations, please contact us:

Website: https://shivtantra.com
Email: vikashgupta101@shivtantra.com, vikashgupta101@gmail.com
Business Name: Shivtantra

Our goal is to ensure fairness, transparency, and customer satisfaction while maintaining the spiritual integrity of our products. We appreciate your trust in Shivtantra.com and thank you for choosing us for your spiritual needs.

Please read the Cancellation Policy – Shivtantra.com carefully before placing an order.

The Cancellation Policy – Shivtantra.com is designed to offer a fair and smooth experience for all customers.

As per the Cancellation Policy – Shivtantra.com, orders can only be canceled before dispatch.

For more information on consumer rights in India, you can visit the Consumer Protection Guidelines published by the Government of India.

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