Shiv Tantra

Shipping Policy – Shivtantra.com

This shipping policy shivtantra provides complete information about order processing, delivery timelines, shipping charges, tracking updates, and domestic and international shipping for customers of Shivtantra.com.

At Shivtantra.com, we are dedicated to delivering authentic, high-quality spiritual and religious products such as Rudraksha, Yantras, Malas, Bracelets, Amulets, and other sacred items to our customers in a safe, secure, and timely manner. This Shipping Policy outlines the procedures, timelines, charges, and responsibilities related to the shipment of orders placed on our website.

By placing an order on Shivtantra.com, you agree to the terms mentioned in this Shipping Policy – Shivtantra.

Order Processing & Confirmation

• As per the shipping policy shivtantra, delivery timelines may vary based on courier availability, customer location, and unforeseen circumstances.
• All orders placed on Shivtantra.com are processed after successful payment confirmation.
• Order processing typically takes 7 to 10 business days.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Certain products such as energized items, customized spiritual products, puja-based items, or special ritual services may require additional preparation time. In such cases, customers will be informed in advance via email, SMS, or WhatsApp.

Shipping Coverage

Domestic Shipping (India)

• We deliver to most locations across India, including metro cities, towns, and rural areas, subject to courier service availability.

International Shipping

• International shipping is available to selected countries.
• Delivery availability, shipping charges, and estimated delivery timelines for international orders are calculated at checkout or communicated separately.
• Shivtantra.com reserves the right to cancel international orders if delivery is not feasible due to legal, logistical, or courier restrictions.

Estimated Delivery Time

Within India

• Metro Cities: 7–10 business days
• Non-Metro Cities & Towns: 7–10 business days
• Remote or Rural Areas: 7–15 business days

International Orders

• International delivery usually takes 10–21 business days, depending on the destination country, courier partner, customs clearance process, and local postal services.

Delivery timelines are estimates and may vary due to factors such as weather conditions, festivals, courier delays, or government regulations.

Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Product weight and dimensions
• Shipping method selected at checkout

Any applicable free shipping offers will be clearly mentioned on the product page or during checkout.

International shipping charges do not include customs duties or taxes.

Courier Partners & Tracking

Shivtantra.com works with trusted and reliable courier partners to ensure safe delivery.

Once an order is shipped, customers will receive shipment confirmation and tracking details via email, SMS, or WhatsApp.

Customers are advised to track their shipment regularly using the provided tracking link.

Packaging & Product Safety

All products are packed securely to prevent damage during transit.

Sacred and energized items are handled and packed with utmost care to preserve their spiritual integrity.

Fragile items, if any, are packed with additional protective materials.

Delays in Delivery

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Courier service issues
• Natural calamities
• Government restrictions
• Customs clearance delays (international orders)
• Incorrect or incomplete address details provided by the customer

Shivtantra.com shall not be held responsible for delays caused by factors beyond our control. However, we will assist customers in tracking and resolving delivery issues wherever possible.

Incorrect Address & Failed Delivery

Customers are solely responsible for providing accurate and complete shipping information.

If an order is returned due to incorrect address, refusal to accept delivery, or repeated failed delivery attempts, re-shipping charges may apply.

Shivtantra.com is not liable for loss or delay caused by incorrect address details.

Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs duties, taxes, or import fees as per the destination country’s regulations.

These charges are not included in the product price or shipping fee and must be paid by the customer directly to the authorities.

Shivtantra.com has no control over customs processes and cannot predict the exact charges.

Lost, Damaged, or Missing Packages

• If an order is received in a damaged condition, customers must notify us within 48 hours of delivery along with clear photos/videos of the package and product.
• Claims for missing items must be reported within 3 days of delivery.
• Shivtantra.com will investigate the issue and take appropriate action as per our internal policies.

Order Cancellation After Shipping

Once an order has been shipped, it cannot be cancelled.

If the shipment is refused by the customer at the time of delivery, the order may be treated as a return, and applicable shipping charges may be deducted.

Contact & Support

For any shipping-related questions or concerns, customers can reach us through:

• Website: https://shivtantra.com
• Email: vikashgupta101@shivtantra.com
• Customer Support: 919263525669

By placing an order on Shivtantra.com, you agree to the terms mentioned in this shipping policy shivtantra.

Policy Updates

Shivtantra.com reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.